Terms of service
Lamppost Solutions Inc.
Last updated: 27 August 2026
1. Agreement
These Terms govern your use of the Lamppost platform provided by Lamppost Solutions Inc. By creating an account or using the Service, you agree to them. If you are agreeing on behalf of a school or school authority, you confirm you have authority to do so.
2. Eligibility
You must be at least 18 years old to create an account. The Service is intended for educators, school administrators, and school authorities.
3. Your account
You are responsible for keeping your login credentials secure and for activity under your account. Tell us promptly at info@lamppost.io if you believe your account has been compromised. Do not share your account with others; where multiple users need access, use the plan appropriate to that number of users.
4. Subscriptions and billing
Plans. Lamppost offers a free plan and paid subscription plans. Current plans and pricing are on our website.
Free trial. We offer a 30-day free trial on monthly plans. Annual plans do not include a trial. A payment method is required to begin the trial. At the end of the 30 days your subscription begins automatically and the card on file is charged. You may cancel at any time during the trial and you will not be charged.
Payment. Fees are charged in advance through Stripe. Subscriptions renew automatically for the same term unless cancelled before the renewal date.
Cancellation. You may cancel at any time. Cancellation takes effect at the end of your current billing period, and you retain access until then. On cancellation of an individual or school subscription, your account is downgraded to the free plan and your content is retained.
Refunds. Fees are non-refundable except where required by applicable law. Because we offer a 30-day free trial, you can evaluate the Service fully before any charge is made.
Price changes. We may change pricing. We will give at least 30 days’ notice by email before a change applies to your subscription, and you may cancel before it takes effect.
5. Your content
You retain all rights in the content you create, upload, or store in the Service.
You grant us a limited licence to host, store, reproduce, and transmit your content solely to operate and provide the Service to you — including sending it to Google Vertex AI when you use a feature that generates content. This licence exists only to run the Service and ends when you delete the content or close your account, subject to our retention practices.
We do not use your content to train artificial intelligence models, and we do not use it for any purpose other than providing and improving the Service to you.
6. AI-generated output
Subject to these Terms, you may use the planning materials generated by the Service for your own teaching purposes without restriction.
AI-generated output is produced automatically and may be inaccurate, incomplete, or unsuitable for your students. You are responsible for reviewing all output before using it with a class. See our Disclaimer for detail.
Similar or identical output may be generated for other users. We make no claim of exclusivity in generated content.
7. Acceptable use
You agree not to use the Service to violate any law or the policies of your school authority; to upload unlawful, harmful, or infringing material; to attempt to access another user’s account or our systems without authorization; to reverse engineer, scrape, or resell the Service; to circumvent usage limits; or to use the Service to generate material that is discriminatory, harassing, or otherwise inappropriate for an educational setting.
You agree not to enter student-identifying information into the Service. The Service is not designed to hold student records, and your school authority’s designated systems should be used for that purpose.
8. Our intellectual property
The Service, including its software, design, and branding, belongs to us. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service. Nothing here transfers ownership of the Service to you.
9. Third-party services
The Service integrates with third-party services including Google Workspace, Google Cloud, Microsoft sign-in, and Stripe. Your use of those services is governed by their own terms. We are not responsible for third-party services, and their availability may change.
10. School authority use
Where the Service is provided to or through a school authority, that institution’s agreement with us governs, and these Terms apply to the extent they do not conflict with it. On expiry or termination of a school or district agreement, the workspace becomes read-only, and the data is retained for 60 days before deletion.
11. Availability
We aim to keep the Service available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features. If we discontinue the Service or a material feature, we will give account holders reasonable advance notice and a means to export their content.
12. Disclaimers
The Service is provided "as is" and "as available." To the extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that AI-generated content is accurate, complete, curriculum-aligned, or suitable for any particular student or class.
Nothing in these Terms limits any warranty or condition that cannot be excluded under applicable consumer protection legislation.
13. Limitation of liability
To the extent permitted by law, our total liability arising out of or relating to the Service will not exceed the greater of the amounts you paid us in the twelve months preceding the claim, or one hundred Canadian dollars.
We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill.
These limits do not apply to liability that cannot be limited under applicable law.
14. Indemnity
You agree to indemnify us against claims arising from your use of the Service in breach of these Terms or in violation of applicable law, or from content you upload that infringes a third party’s rights.
15. Suspension and termination
We may suspend or terminate your account if you materially breach these Terms, if required by law, or if your use poses a security risk. Except where immediate action is necessary, we will give notice and a reasonable opportunity to resolve the issue.
You may close your account at any time by contacting info@lamppost.io. You can export your content from within the Service at any time before doing so.
16. Changes to these Terms
We may update these Terms. We will give account holders at least 30 days’ notice by email before material changes take effect. Continued use after that date constitutes acceptance. If you do not accept the changes, you may cancel before they take effect and receive a pro-rated refund of any prepaid fees for the remaining term.
17. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in it. The courts of Ontario have jurisdiction, without limiting any right you may have to bring a claim in your own province or territory under applicable consumer protection legislation.
18. General
If any provision is found unenforceable, the rest remains in effect. We may assign these Terms in connection with a merger or sale of the business. These Terms, together with our Privacy Policy and Disclaimer, are the entire agreement between us regarding the Service.
19. Contact